ChatyTalkSimplify customer service with a document-based AI assistant
Chatbot powered by your documents, with WordPress and WhatsApp integrations. Q&A history, lead tracking, and usage reports in one dashboard. Set up in minutes; control costs with your own API key.
Document-powered chatbot, integrated via API and widget
How it works
Launch your knowledge-base assistant in three steps.
Upload documents
Add FAQs, product info, or company docs as text or Google Docs. The chatbot answers only from this content, reducing wrong or outdated information.
Integrate
Connect to your app via REST API or use the ready-made widget for WordPress or Shopify. Optionally offer the same assistant on WhatsApp. All channels in one project.
Track
Q&A history, token usage, and auto-extracted leads in one dashboard. Monitor usage against plan limits; upgrade via Stripe when needed.
Answer customer questions with your documents
Load FAQs, return policy, or product guides as your knowledge base. The assistant replies only from this content for consistent, up-to-date answers.
Claude (Anthropic) provides strong natural language understanding and long-text support. Use your own API key to control token cost.
- Knowledge base from text or Google Docs
- Embed on your site with the widget
- Single channel via WhatsApp
Everything in one dashboard
Document upload, live chat, test page, usage reports, and lead tracking. Plan limits managed with Stripe.
Document-based answers
Build a knowledge base from text or Google Docs. The chatbot answers only from this content, reducing wrong or outdated information. Character limits apply by plan.
Chat API and widget
REST API with X-API-Key or WordPress/Shopify widget. Use the same assistant on web and messaging with WhatsApp. All conversations logged per project.
Reports and limits
Message and character usage, lead list, and plan limits in one place. Stripe subscription management; control overages with alerts or upgrades.
Lead tracking
Contact details (name, email, phone, company) auto-extracted from chat are saved as leads. Prioritize by message count and last contact per visitor.
QA and testing
Try Q&A on the test page; mark success or failure reason. Logs from API or widget are in the same project for easy quality tracking.
Multiple projects and team
Create multiple projects (bots) under an organization. Per-project API keys and members; plan limits apply at organization level.
E-commerce, support, and internal comms
Answer 24/7 on your store with product info, returns, or FAQs. Use an assistant on internal docs for company questions too.
Get started
Pick a plan, upload your doc, and go live. Explore with a free trial; upgrade as needed.